I want to order a plan
You know which plan you want and you’re ready to start.
Order now
Contact & Support
Talk to a Real Person
No ticket system, no waiting queue. Message us and someone answers — usually within minutes, at any hour of the day or night.
Fastest way
WhatsApp us
Orders, free trials, setup help and technical problems — all handled in one chat. You’ll get your login details in the same conversation, ready to copy into the app.
+1 716 328 0936
Start a chatBetter for longer questions, invoices, or if you’d rather keep a written record.
support@mariniosiptvtv.comSupport hours
Every day, all day. Nights and weekends included — that’s when most people set up their box.
We’re online now — say hello
Pick your reason
What Can We Help With?
Tap the one that matches — your message arrives pre-written, so you only press send.
I want the free trial
Test every channel for 24 hours before paying anything.
Get the trialI need help installing
Send us your device and we’ll set it up with you, step by step.
Get setup helpSomething isn’t working
Buffering, a dead channel, a login problem — tell us and we fix it.
Report an issueI want to renew or upgrade
Extend the same line, add screens, or move to a longer plan.
Renew my lineI want to become a reseller
Sell subscriptions yourself with your own panel and pricing.
Ask about reselling
What to expect
Support That Actually Answers
The part most IPTV sellers get wrong.
24/7Someone available every day, including nights and holidays
MinutesTypical reply time on WhatsApp, not hours or days
Until it worksWe stay in the chat until your channels are actually playing
Before you write
Quick Answers
These come up in almost every conversation.
How fast do you reply?
On WhatsApp, usually within a few minutes at any hour. Email replies come the same day.
What should I include in my message?
For orders: the plan you want. For problems: your username, the device you’re on, and the channel or app that’s failing. That’s usually enough to fix it in one reply.
Do you speak my language?
We handle English and Arabic comfortably, and translation works fine for anything else — write in whatever language you’re most comfortable with.
Can I call instead of messaging?
WhatsApp messaging is the fastest and gives us your details in writing, which avoids mistakes when we type your login. Voice notes are welcome if it’s easier.
I sent a message and got no reply
Check that you messaged the number shown on this page and that it went through. If it’s been more than a couple of hours, send it again or try email instead.
Where are you based?
We’re an online service, so support runs around the clock and your subscription works anywhere with an internet connection.
We’re One Message Away
Order, trial, or a problem at midnight — same chat, same person, same day.